Overview
TechProgressiveHub is committed to protecting your privacy and ensuring transparent handling of personal information. This policy explains how we collect, use, protect, and manage your data when you interact with our annual budgeting education platform.
We operate in compliance with Argentina's Personal Data Protection Act (Ley de Protección de Datos Personales No. 25.326) and international privacy standards. Our approach prioritizes your rights while enabling us to deliver quality educational services.
By using our services, you acknowledge that you've read and understood this policy. We encourage you to review this document periodically as we update it to reflect changes in our practices and legal requirements.
Information We Collect
We collect information through several channels to provide personalized educational experiences and maintain platform functionality.
Information You Provide Directly
- Contact information including name, email address, and phone number
- Educational background and professional experience details
- Learning preferences and goal-setting information
- Payment information processed through secure third-party processors
- Communication content when you contact our support team
- Feedback, reviews, and survey responses
Automatically Collected Information
Our platform automatically collects certain technical information to improve user experience and platform security:
- Device information including browser type, operating system, and screen resolution
- Usage patterns such as pages visited, time spent on sections, and feature interactions
- Location data based on IP address for regional content customization
- Session information including login times and access frequency
- Technical logs for security monitoring and troubleshooting
How We Use Your Information
Your information enables us to deliver personalized educational experiences while maintaining platform security and improving our services.
| Purpose | Data Used | Legal Basis |
|---|---|---|
| Course delivery and progress tracking | Account information, learning preferences | Contract performance |
| Customer support and communication | Contact details, support history | Contract performance |
| Platform security and fraud prevention | Technical logs, usage patterns | Legitimate interest |
| Service improvement and analytics | Aggregated usage data | Legitimate interest |
| Marketing communications (with consent) | Contact information, preferences | Consent |
Your Privacy Rights
You have comprehensive rights regarding your personal information. We've designed straightforward processes to help you exercise these rights effectively.
Access Your Data
Request a complete copy of personal information we hold about you, including data sources and processing purposes.
Update Information
Correct or update your personal information directly through your account settings or by contacting our support team.
Delete Your Data
Request deletion of your personal information, subject to legal retention requirements and ongoing service obligations.
Data Portability
Receive your data in a structured format that you can transfer to another service provider if desired.
Restrict Processing
Limit how we process your information in specific circumstances while maintaining essential service functions.
Withdraw Consent
Revoke permission for marketing communications and optional data processing at any time through your account.
To exercise these rights, contact us using the information provided below. We respond to all requests within 30 days and provide clear explanations of any limitations or requirements.
Security Measures and Data Protection
We implement comprehensive security measures to protect your information from unauthorized access, alteration, disclosure, or destruction.
All data transmitted and stored is encrypted using industry-standard protocols
Strict employee access controls with regular permission reviews
24/7 security monitoring and incident response procedures
Continuous security assessments and system updates
Our security program includes regular vulnerability assessments, employee training on data protection practices, and incident response procedures. We maintain detailed logs of data access and processing activities for security monitoring and compliance purposes.
Data Retention and Deletion
We retain personal information only as long as necessary to fulfill service obligations, comply with legal requirements, and resolve disputes.
Retention Periods
- Active account data: Retained while your account remains active and for 2 years after account closure
- Course progress and certificates: Retained for 7 years to maintain educational records
- Payment information: Retained for 5 years as required by Argentina financial regulations
- Support communications: Retained for 3 years for quality assurance and dispute resolution
- Marketing consent records: Retained for 3 years after consent withdrawal
- Technical logs: Retained for 12 months for security and troubleshooting purposes
When retention periods expire, we securely delete or anonymize information according to established procedures. Some information may be retained longer if required by legal obligations or ongoing disputes.
International Data Transfers
Our platform operates with international service providers to deliver comprehensive educational services. When we transfer data outside Argentina, we ensure appropriate safeguards protect your information.
International transfers occur primarily with cloud service providers and payment processors located in countries with adequate data protection frameworks. We use standard contractual clauses and other approved transfer mechanisms to ensure your data receives equivalent protection regardless of location.
You have the right to request information about specific international transfers affecting your data and the safeguards we've implemented to protect your information.
Contact Information and Privacy Inquiries
Privacy Officer Contact
Our privacy team handles all data protection inquiries, rights requests, and privacy-related concerns. We're committed to responding promptly and providing clear information about our data practices.
If you're not satisfied with our response to a privacy concern, you have the right to file a complaint with Argentina's National Directorate for Personal Data Protection (Dirección Nacional de Protección de Datos Personales).
Policy Updates and Notifications
We review and update this privacy policy regularly to reflect changes in our practices, services, and legal requirements. Significant changes are communicated through email notifications and prominent platform notices at least 30 days before taking effect.
Minor updates that don't affect your rights or our core data practices are posted with updated effective dates. We encourage periodic review of this policy to stay informed about how we protect your information.